NPS Score
50
Recommended: Very Likely
Nov '25 - Oct '26
Frequently Asked Questions About RTMC DLTC Waterfall
How is RTMC DLTC Waterfall rated on Hellopeter?
Hellopeter has tracked RTMC DLTC Waterfall across 84 reviews. RTMC DLTC Waterfall hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used RTMC DLTC Waterfall? Write a review to help others decide.
Recent reviews (5)
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Share Your Experience1 reviews | Active since Jul 2016
Unsatisfied
went to renew my license on the 6th of July at waterfall license department, everything went fast, i was told to expect the sms in 6 weeks time, i waited 6 weeks has passed, i tried call the land line and there was no answer, got hold of someone in customer care service today the 8th of September, and was told there’s a backlog i need to redo the whole process
1 reviews | Active since Jul 2016
Unsatisfied
went to renew my license on the 6th of July at waterfall license department, everything went fast, i was told to expect the sms in 6 weeks time, i waited 6 weeks has passed, i tried call the land line and there was no answer, got hold of someone in customer care service today the 8th of September, and was told there’s a backlog i need to redo the whole process
1 reviews | Active since Mar 2018
Thumbs up for assistant GH MALAYA
Visited this morning. To be served took long as only 3 assistants available. During waiting it was evident that GM MALAYA stood out as the one who offered best service as she served 3 customers in the time it took the others served 1 each. She is a credit to DLTC Waterfall
1 reviews | Active since Mar 2018
Thumbs up for assistant GH MALAYA
Visited this morning. To be served took long as only 3 assistants available. During waiting it was evident that GM MALAYA stood out as the one who offered best service as she served 3 customers in the time it took the others served 1 each. She is a credit to DLTC Waterfall
1 reviews | Active since Oct 2017
10/10 Perfect Service
What an absolutely fantastic experience at a government department! From start to finish, everything was smooth, efficient, and surprisingly pleasant. The process was incredibly well-organised. The lady at the front desk who handed out the forms and guided everyone on which register to complete was so friendly and professional, always smiling, patient, and genuinely helpful. It immediately set a positive tone. Then I was assisted by P. Khumalo for my licence renewal test, what an exceptional person! She was professional, courteous, and made the entire process effortless. It’s rare to meet someone so dedicated and kind in such a busy environment. The service overall was top-notch. I was in and out in under 15 minutes, which is almost unheard of in most government offices where people usually spend half the day waiting. Here, everyone was active, focused, and clearly committed to delivering great service — no one was dragging their feet. A big thank you to the entire team! You’re setting an amazing example of what efficient, people-centred public service should look like. Keep up the great work, we truly appreciate you!
1 reviews | Active since Oct 2017
10/10 Perfect Service
What an absolutely fantastic experience at a government department! From start to finish, everything was smooth, efficient, and surprisingly pleasant. The process was incredibly well-organised. The lady at the front desk who handed out the forms and guided everyone on which register to complete was so friendly and professional, always smiling, patient, and genuinely helpful. It immediately set a positive tone. Then I was assisted by P. Khumalo for my licence renewal test, what an exceptional person! She was professional, courteous, and made the entire process effortless. It’s rare to meet someone so dedicated and kind in such a busy environment. The service overall was top-notch. I was in and out in under 15 minutes, which is almost unheard of in most government offices where people usually spend half the day waiting. Here, everyone was active, focused, and clearly committed to delivering great service — no one was dragging their feet. A big thank you to the entire team! You’re setting an amazing example of what efficient, people-centred public service should look like. Keep up the great work, we truly appreciate you!