You can’t Complain About the Service because there Simply isn’t Any Service, literally!

I engaged RSAWEB as service provider in Robin Hills Randburg for residential fiber - if you consider making use of them - do yourself a favour and stay away. The service is ********** I don’t think I have had two full weeks of WiFi coverage. Every week there is an issue - then they will tell you it will be resolved between 16-24 business hours! Out of the blue a ‘resolution confirmation’ then arrives while the problem persists. My WiFi service was interrupted on Thursday last week again due to a so-called ‘Outage’ but the week before that guess what also an ‘Outage’ and the week before that also one. Due to what?? There’s no rain, no wind, no storm but always some outage. RSAWEB like I told you - there’s no use in complaining about your service because there IS NO SERVICE. I pay R899 per month literally for nothing. The internet usage on my phone is higher than what you can provide. The company is pathetic and the service non-existent and ding even try to phone because you will be patronised by responses such as ‘it’s part of life’. Repaying my subscription and reporting this to the Consumer authorities are also part of life. Especially when your actions contravene consumer laws. If you consider using this provider - don’t waste your time. There’s no service to be obtained here, literally.