1 reviews | Active since Jan 2024
Worst Worst Worst
Worst, Worst, Worst ISP I have ever delt with in my life. Canceled the order but then decided to reinstate it 1 week after the cancelation request, yet they canceled it anyway and took R1800 debit order. We then contacted them and it was reinstated and advised there is R1800 credit on our account (this was in January 2026). End of Jan they debited R1400 from our account, Every time we phone them they keep passing us to departments and through that they can see there is a note on our profile but the credit is not app****, they have confirmed beginning of Feb 2026 we will get a R1500 Excl vat refund and it will take 2-5 business days. Today we contacted them and for the 3rd time it has been advised its been processed and we should expect the funds next week....
They are the WORST, If I could give a -5 it wount be enough.....NEVER use them, I am not sure how they got the badge for best ISP of 2025 cause they are NOT
The issue is not communication, yes we have to contact you the entire time and no one seems to be reading the notes on the profile/ticket buts its been 3 months people
The issue is not communication, yes we have to contact you the entire time and no one seems to be reading the notes on the profile/ticket buts its been 3 months people