1 reviews | Active since Apr 2022
Worst service i ever receive billing and cant rectify an invoice
Good day, I am extremely concerned that my account is once again reflecting a charge of over R2000 for an installation fee, despite your previous written confirmation that this fee would be removed. I was clearly informed that: The installation fee would NOT be charged Only the R999 cancellation fee would apply It is unacceptable that the same incorrect charge is now appearing again after this was already confirmed and supposedly resolved. Please urgently: Correct my account to remove the installation fee immediately Provide an updated statement reflecting the correct balance Confirm in writing that no installation fee will be billed This ongoing inconsistency is causing unnecessary frustration and does not reflect acceptable service. I expect this to be resolved as a matter of urgency. Emails and whatsapp chats has been sent waited 30 min for a response now again waiting 30 mins for a response nobody can help or rectify. I will never recommend this service. Price increase after 2months being with them this is the worst of the worst Kind regards, Cindy van der Merwe
I cant believe im going up and down every day being told shap sorted and tomorrow nothing was sorted i get a 2000 bill i will not be paying this at all. I will be going to the banks cancel this debit order from you guys. Honestly is RSA web a mickey mouse company?
I cant believe im going up and down every day being told shap sorted and tomorrow nothing was sorted i get a 2000 bill i will not be paying this at all. I will be going to the banks cancel this debit order from you guys. Honestly is RSA web a mickey mouse company?
