Worst Service Ever

Worst service ever. I was left without service for 2 weeks, when you call into their contact center you just get placed on hold and shortly after get put back in the queue or are promised a call back that never happens, this happened numerous times. When sending emails they take at least 3 days to respond, asked for a refund on the 2 weeks I was without service still awaiting a response, I work from home so the extra money I had to spend on ensuring I could work was unnecessary, if you don't chase after them you will be completely ignored. They don't care at all, they only care about getting your money, I am on a 50/50 meg line I am lucky to even receive that most I get at times is 20 megs and streaming sites such as YouTube buffer and I only ever have 2-3 devices connected at a time. I have been a loyal customer since 2020 and this experience has left such a bitter taste in my mouth, because if this is the treatment I will be getting, I will be leaving as soon as I find another service provider, my friends complain about them too, not worth the money spent.