WORST INTERNET PROVIDER STAY AWAY

After reading through the other reviews, I have finally come to terms with the fact that I most probably will not receive my refund, much like many others. It has been 54 days since I initially called RSAWeb as I received a cancellation email, meanwhile I never even sent a notice to cancel my subscription.

On that same day, my account was debited over R700 for my monthly fee. I have called numerous times, and keep getting told they are waiting for feedback from Octotel. I decided to complain to HR and suddenly got a response from the cancellations department, pretty much to tell me to be patient. REALLY?

In short, terrible customer service, long waiting periods for feedback, online help service does not work. Tickets issued go unanswered. I will NEVER recommend RSAWeb, and will be sharing my experience with influential social media members. RSAWeb, you are disappointing and deserve negative ratings. What a joke.

If anyone has the heart to assist, here is my reference, but I won't be holding my breath

[## *** ##] Refund |DAN402