Very poor technical support

My internet service is being throttled for: Online Gaming, My Streaming service and My Skype Calls, which means it is nearly impossible to work from home. Ticket Nr *** was logged last week Tuesday and still you haven’t responded. I have tried calling you everyday with no response at all. I have ended my internet service with you, and though this will be my last month, I am paying for an internet service that I can’t use.