JP
Jannie P
1 reviews | Active since Sept 2015
09 May 2026, 15:14
Unsatisfied
Can't help over a weekend and you wait a week for somone to help you they can't even take proper emails and get it wrong and then it's your fault when you don't receive a email
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Replies (1)
RSAWEB's replyOfficial
09 May 2026, 15:46Thank you for your feedback — we’re truly sorry to hear that the experience didn’t meet expectations. This is not the level of service we aim to provide. We are looking into resolving and bettering the overall customer service experience, this matter will be looked into and forwarded to the relevant team.
RSAWEB's reply09 May 2026, 15:46
Official
Thank you for your feedback — we’re truly sorry to hear that the experience didn’t meet expectations. This is not the level of service we aim to provide. We are looking into resolving and bettering the overall customer service experience, this matter will be looked into and forwarded to the relevant team.