KZ
Kerry Z

1 reviews | Active since Apr 2025

29 Aug 2025, 21:08

Unacceptable account department

Rsaweb worst Internet provider. They are now harassing by elderly father to pay for a service that was cancelled in May 2021. He is a pensioner and had cancelled and all was in order until RSAWEB accounts department sent him a message 29 August 2025 saying he owes them money this is unacceptable since it was cancelled in 2021. I strongly suggest Rsaweb get their business in order harassing a pensioner for a RSAWEB MISTAKE IS UNACCEPTABLE. I advised my father to make sure RSAWEB does not take any money from him. You put a ticket in and you never get the situation resolved. Rsaweb is only interested in selling a product and Zero customer service let alone support. I strongly recommend people to look at the reviews because I will never recommend them to anyone

0
Replies (1)
RSAWEB
RSAWEB's reply30 Aug 2025, 13:46
Official
Good day Kerry,  We appreciate you reaching out to us regarding your concerns. Please kindly forward us the account holders full details  for us to investigate and reach out accordingly