F
Frank
1 reviews | Active since Sept 2022
08 Jun 2026, 17:31
This sucks
4 days now without internet. Technician came today and fixed fibre cable. 1hr internet is working. Now same story again, no internet. Working from home, paying a lot of money for a 1GB line, and whatsapp support don't answer and calling gets dropped. Tickets get maybe answered in 24hrs. This sucks, I'm losing business.
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RSAWEB's replyOfficial
09 Jun 2026, 07:06Hi there, thank you for your feedback. We’re truly sorry to hear that the experience didn’t meet expectations. This is not the level of service we aim to provide. We are looking into resolving and improving the overall customer service experience. Kindly send us a direct message via WhatsApp chat/Facebook/Twitter so we can look into your query.
RSAWEB's reply09 Jun 2026, 07:06
Official
Hi there, thank you for your feedback. We’re truly sorry to hear that the experience didn’t meet expectations. This is not the level of service we aim to provide. We are looking into resolving and improving the overall customer service experience. Kindly send us a direct message via WhatsApp chat/Facebook/Twitter so we can look into your query.