1 reviews | Active since Jul 2011
these guys cannot handle anything that is even slightly out of the ordinary
these guys cannot handle anything that is even slightly out of the ordinary. This matter goes back a long time and is urgent.
I was promised an urgent call back yesterday and because they are in the habit of not taking issues to complete resolution, and moreover, having multiple people passing the buck consistently, I am posting this very soon after the "line in the sand".
THERE IS NO POINT HAVING YET ANOTHER PERSON CALL ME TO "FIND OUT THE DETAILS". THE DETAILS ARE IN WRITING AND REQUIRE NO FURTHER EXPLANATION.
ADDITIONALLY, RECEIVING YET ANOTHER CALL FROM A PERSON WHO SAYS THAT THEY'LL "GET IT SORTED OUT" IS NOTHING MORE THAN ANOTHER UNTRUTH.
I WANT A FULL RESPONSE VIA EMAIL THAT ADDRESS EVERY POINT IN MY TICKET/... NOT JUST A FEW OF THE POINTS ~ ALL!!!~
Does ANYONE take charge of anything all the way through to resolution, or do slightly unusual things get into the PASS THE BUCK mode ad infinitum??
This is clearly something that Rudy van Staden as CEO takes responsibility for!
Maybe he's of the opinion that "business is great except for the customers".
Disappointing, Rudy
Does ANYONE take charge of anything all the way through to resolution, or do slightly unusual things get into the PASS THE BUCK mode ad infinitum??
This is clearly something that Rudy van Staden as CEO takes responsibility for!
Maybe he's of the opinion that "business is great except for the customers".
Disappointing, Rudy