CB
Christo B

1 reviews | Active since Nov 2023

27 Apr 2026, 12:14

The worst ISP by far!

This is by far the company with the worst client service in Sout Africa. Rude persons answering the phone if you lucky when the decide to answer. Increase your bill without your approval. Unable to contact them to cancel subscriptions. The worst by far!!!

0
Replies (7)
RSAWEB
RSAWEB's reply27 Apr 2026, 12:53
Official
Thank you for your feedback — we’re truly sorry to hear that the experience didn’t meet expectations. This is not the level of service we aim to provide. We are looking into resolving and bettering the overall customer service experience.
CB
Christo B's update27 Apr 2026, 12:55
Reviewer Update
Then please provide a number that we can call for any service.
RSAWEB
RSAWEB's reply27 Apr 2026, 13:03
Official
You may contact our direct line via call and Whatsapp. Our number is ***
CB
Christo B's update27 Apr 2026, 13:06
Reviewer Update
**********?????????????
RSAWEB
RSAWEB's reply27 Apr 2026, 13:40
Official
Hi there , if you still cannot reach us on the number above please use the link below as it will take you to the WhatsApp chat. Thank you

https://rsaweb.co/3JD8l9C
CB
Christo B's update27 Apr 2026, 13:57
Reviewer Update
This is the same as trying to make contact with the man on the moon. Useless link or phone number! Computerised answers with no help.
RSAWEB
RSAWEB's reply27 Apr 2026, 16:11
Official
Hi there, please try to add the number manually on your phone and should show on WhatsApp. When starting conversation please select the relevant option regarding your query and you will be transferred to an agent. Thank you