The Only Nomzamo RSAWEB Supports :Poor Customer Service!

My family have been with RSAWEB for the longest time I can remember. We have been loyal with their ups and downs. Today was yet again another downs from them...We didn't have network connections for the whole day. And I waited patiently for communication from them to say that they are attending to the matter, but nothing.Then at 1900pm I called the *** Support line, hoping to get answers and resolve the connection. But I get to speak to NOMZAMO... Nomzamo is RUDE, UNPROFESSIONAL and ***********. Nomzamo superiors needs to have a serious customer service chat with her. As a customer I felt really bad talking to such a person. She should be able to listen to the customer and assist,that's all. It was a very bad experience having to deal with her and I hope she gets removed from the support line and be placed elsewhere far away from the customers. The only thing that she is good at is aggravating the situation.