The Most *********** Service Provider – Avoid at All Costs!

The Most *********** Service Provider – Avoid at All Costs!

RSAWeb has proven to be the most *********** and inefficient service provider I have ever dealt with. I was a loyal customer for three years, paying my account every month without fail. When I relocated from Plettenberg Bay to Cape Town, I communicated clearly that the new owner would take over the line and that the changeover should be handled seamlessly to avoid any disruptions.

Despite this, on 1 March 2025, RSAWeb inexplicably cancelled the line, leaving us completely stranded over the weekend. Their excuse? "Admin is only authorized to switch you back on from Monday to Friday." Meaning, they couldn’t care less about their customers being left without service for an entire weekend.

When Monday finally arrived, I was then informed that reconnection would take an additional THREE WORKING DAYS! How utterly bizarre, how completely ridiculous! This is, without a doubt, the worst customer service experience of 2025.

Consumers are at their mercy, with no rights, no consideration, and absolutely no accountability from their side. If you value reliable service and competent support, STAY AWAY from RSAWeb!