IJ
Izak J

1 reviews | Active since Mar 2011

19 Jan 2023, 21:45

The most *********** ISP

I have been trying to log a fault for 45 minutes!! Holding on for 45 minutes with no help what so ever ! Nothing! Not even their WhatsApp line responds ! I had to ask afrihost if they are aware of an outage , and they confirmed! Can you imagine finding out about faults from another ISP cause your own one is so pathetic they can’t even answer the phone . They are the most *********** pathetic vile ISP and n this entire country

0
Replies (1)
RSAWEB
RSAWEB's reply04 Mar 2023, 15:32
Official
We appreciate your feedback and thank you for all the details provided making it easier for us to investigate. This has been flagged accordingly with the relevant parties involved and we will use this feedback to better our customer experience going forward.

Best regards,