DB
Dedre B
1 reviews | Active since Dec 2014
04 May 2023, 06:50
Terrible service and false advertising
Extremely poor service and false advertising, I have logged numerous tickets to change address with no luck and even tried calling without any answer. When cancelation is done they charge you for the "free" UPS,Router & Installation (which was never done as it was plug and play) They deducted my account with R2900 when I didn't want to cancel initially. Regular issues with super slow speeds according to subscribed package. Decided to cancel in the end and paying a ridiculous amount....
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RSAWEB's replyOfficial
25 Jun 2023, 15:16We appreciate your feedback and thank you for all the details provided making it easier for us to investigate. This has been flagged accordingly with the relevant parties involved and we will use this feedback to better our customer experience going forward.
RSAWEB's reply25 Jun 2023, 15:16
Official
We appreciate your feedback and thank you for all the details provided making it easier for us to investigate. This has been flagged accordingly with the relevant parties involved and we will use this feedback to better our customer experience going forward.