ZE
Zander E
1 reviews | Active since Jan 2015
15 Jun 2022, 18:23
TERRIBLE INTERNET
I have been beyond frustrated with endless outages of my internet. Paying for DL30MB/UL3MB but getting DL1,86MB/UL3,23. I have been complaining since the 1st of June and NO ONE has even tried to assist me.
I want a refund for the time I have not been able to have internet!!! You have made me lose money due to the poorest of poor customer service and technical support!
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Replies (2)
RSAWEB's replyOfficial
17 Jun 2022, 16:47We appreciate your feedback and thank you for all the details provided making it easier for us to investigate. This has been flagged accordingly and the relevant parties have reached out to you, a follow-up email will be sent.
RSAWEB's reply17 Jun 2022, 16:47
Official
We appreciate your feedback and thank you for all the details provided making it easier for us to investigate. This has been flagged accordingly and the relevant parties have reached out to you, a follow-up email will be sent.
ZE
Zander E's updateReviewer Update
29 Jun 2022, 10:48This problem is still ongoing. A whole month later and RSAWEB is still pointing fingers at Frogfoot. No one is taking responsibility for my losses!
ZE
Zander E's update29 Jun 2022, 10:48
Reviewer Update
This problem is still ongoing. A whole month later and RSAWEB is still pointing fingers at Frogfoot. No one is taking responsibility for my losses!