*****ing money!

A new order was placed for fibre in March 2022.

Extra items were added and paid for in full. Unfortunately, the installation never happened with numerous attempts and the order was subsequently cancelled.

I requested a refund for the extra items was requested and proof of account also sent, keep in mind the same details was sent for account that I used in the beginning.

After a few months I noticed that the refund was not yet paid. According to RSAweb it was, they emailed the proof. After investigation the wrong details were loaded not known to me. All the information was kept on email and sent again! And again, since July 5 attempts in total with proof of delivery!

I want my money back with interest!