EB
Eben B
1 reviews | Active since Jan 2012
12 Feb 2026, 17:06
stay away poor service and frustration
i signed up and paid 30 jan 2026 and since then they had excuses open serve opened line and they do not keep to 5 working days or 24 hour turn around time to complete request there is no ways you can speak to staff only what's app that expects you to sit and wait for 20 - 30 minutes for them to respond favourite resolution is i am mira your virtual assistant - after no resolution thank you for contact us , if you have any further question we are here to assist you - ****?? --cant be as open serve recommended this pathetic company - no service yet endless frustration and no way to communicate on a two way level rsaweb way or highway 0 out of 5 -no connection since paying 30 jan
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RSAWEB's replyOfficial
12 Feb 2026, 20:59Thank you for your feedback — we’re truly sorry to hear that the experience didn’t meet expectations. This is not the level of service we aim to provide. We are looking into resolving and bettering the overall customer service experience, kindly pop us a direct message in order to have a look at this for you by locating your profile.
RSAWEB's reply12 Feb 2026, 20:59
Official
Thank you for your feedback — we’re truly sorry to hear that the experience didn’t meet expectations. This is not the level of service we aim to provide. We are looking into resolving and bettering the overall customer service experience, kindly pop us a direct message in order to have a look at this for you by locating your profile.