LS
Lee-michael Smith
1 reviews | Active since Oct 2019
01 Feb 2023, 08:24
STAY AWAY FROM RSA WEB
Worst ISP ever. Stay away! Trust me just stay away. Nobody solves your issue they keep creating a new ticket every time you follow up so the next person has no idea what is going one and then they'll tell you there already a ticket and this one will be closed. They've sent me 2 faulty Routers putting my internet down for a month and still want me to pay I've tried to cancel THREE times and they've never responded to the emails or calls so that I can cancel the contract. WORST SERVICE EVER. Stay away people
Wish I could give negative star ratings
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RSAWEB's replyOfficial
13 Mar 2023, 14:37Good day, Lee-michael,
We appreciate your feedback and thank you for all the details provided making it easier for us to investigate. This has been flagged accordingly with the relevant parties involved and we will use this feedback to better our customer experience going forward.
We appreciate your feedback and thank you for all the details provided making it easier for us to investigate. This has been flagged accordingly with the relevant parties involved and we will use this feedback to better our customer experience going forward.
RSAWEB's reply13 Mar 2023, 14:37
Official
Good day, Lee-michael,
We appreciate your feedback and thank you for all the details provided making it easier for us to investigate. This has been flagged accordingly with the relevant parties involved and we will use this feedback to better our customer experience going forward.
We appreciate your feedback and thank you for all the details provided making it easier for us to investigate. This has been flagged accordingly with the relevant parties involved and we will use this feedback to better our customer experience going forward.