1 reviews | Active since Oct 2018
STAND UP FOR YOUR MISTAKES RSAWEB AND DO NOT LIE
I am an exciting client off RSA web since last year April 2020. I voted for RSAWEB as the leading Internet provider. My landlord that stay next to me installed RSAWEB last week at his house. On the 1 November 2022 me and my neighbour chat and i ask him is your Internet working now. So my neighbour said no. I ask why. Because RSAWEB did not give him the TP Link router. I was suprise because it comes with installation. So my neighbour told me the send out a technician to look what is the problem. So according to RSAweb he doesn't need a TP Link router because the one he gave is fibre compatible. They phoned my neighbour back and told him the MIE number and router number of him must just be connected to Ocotel provider and he must do it. So today my neighbour send me ,his neighbour and friend to told him on the 28 October 2022 a TP Link router was delivered to me for my neighbour. 1) That is un true. No router was delivered to me for my neighbour. 2) Why will they send out a technician to come to his house and see it is not a TP Link router and still phone him back and told him his current router is fibre compatible and told him how to link it to Ocotel. 3) I NEVER received a router for him on the 28th October 2022. That is blunt a lying to a new customer. 4) GED007 is account number at RSAweb. What will i do with 2 router's and why will i listen to my neighbour knowing that i have his router I am really disappointed in RSAWEB. I feel at this moment i can cancel my RSAWEB.
My landlord that stay next to me installed RSAWEB last week at his house. On the 1 November 2021 me and my neighbour chat and i ask him is your Internet working now.
So my neighbour said no. I ask why. Because RSAWEB did not give him the TP Link router. I was suprise because it comes with installation. So my neighbour told me the send out a technician to look what is the problem. So according to RSAweb he doesn't need a TP Link router because the one he gave is fibre compatible. They phoned my neighbour back and told him the MIE number and router number of him must just be connected to Ocotel provider and he must do it. So today my neighbour send me ,his neighbour and friend to told him on the 28 October 2022 a TP Link router was delivered to me for my neighbour.
1) That is un true. No router was delivered to me for my neighbour.
2) Why will they send out a technician to come to his house and see it is not a TP Link router and still phone him back and told him his current router is fibre compatible and told him how to link it to Ocotel.
3) I NEVER received a router for him on the 28th October 2022. That is blunt a lying to a new customer.
4) GED007 is account number at RSAweb. What will i do with 2 router's and why will i listen to my neighbour knowing that i have his router
I am really disappointed in RSAWEB. I feel at this moment i can cancel my RSAWEB.
My landlord that stay next to me installed RSAWEB last week at his house. On the 1 November 2021 me and my neighbour chat and i ask him is your Internet working now.
So my neighbour said no. I ask why. Because RSAWEB did not give him the TP Link router. I was suprise because it comes with installation. So my neighbour told me the send out a technician to look what is the problem. So according to RSAweb he doesn't need a TP Link router because the one he gave is fibre compatible. They phoned my neighbour back and told him the MIE number and router number of him must just be connected to Ocotel provider and he must do it. So today my neighbour send me ,his neighbour and friend to told him on the 28 October 2022 a TP Link router was delivered to me for my neighbour.
1) That is un true. No router was delivered to me for my neighbour.
2) Why will they send out a technician to come to his house and see it is not a TP Link router and still phone him back and told him his current router is fibre compatible and told him how to link it to Ocotel.
3) I NEVER received a router for him on the 28th October 2022. That is blunt a lying to a new customer.
4) GED007 is account number at RSAweb. What will i do with 2 router's and why will i listen to my neighbour knowing that i have his router
I am really disappointed in RSAWEB. I feel at this moment i can cancel my RSAWEB.