Snail speed and UPS for who

Signed for 100mbs getting speeds of 12mbbs. Called, sent emails, online requests even for assistance. Speed tests are done still no joy. Paying for 100mbbs but get speeds on 12mbbs on average on both upload and downloads even on a cable. They lure you into their deals with a UPS to combat load-shedding but guess what the power cable doesn't work with the SADV ONT box. And they have to know of this and no resolution or assistance to my numerous requests online, calls, email. Careful if sign up with the RSA web. And also remember the speeds advertised can only be achieved via a cable that they fail to share on their ads or t&c.