sK
shaun K
1 reviews | Active since Feb 2011
04 May 2026, 19:53
Shocking - Do Not Think of Touching RSAWEB - Worst decision ever and ******ion!
What a Joke! They overcharge. You can't get hold of them. You try downgrade - they send you a zoho link and then don't log it, then you email too. Then they confirm they will downgrade and then they don't and they deny you confirmed despite the email of their confirming received and will be actioned. Its a joke. Don't think about touching RSA Web - clearly in dissaray and needs to be reported to an ombudsman.Re:Re: [## *** ##]
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RSAWEB's replyOfficial
05 May 2026, 08:09Hi there. Thank you for your feedback. We’re truly sorry to hear that the experience didn’t meet expectations. This is not the level of service we aim to provide. We are looking into resolving and improving the overall customer service experience. This matter will be looked into and forwarded to the relevant team.
RSAWEB's reply05 May 2026, 08:09
Official
Hi there. Thank you for your feedback. We’re truly sorry to hear that the experience didn’t meet expectations. This is not the level of service we aim to provide. We are looking into resolving and improving the overall customer service experience. This matter will be looked into and forwarded to the relevant team.