JNVDM
JOHN NICHOLAS VAN DER MERWE
1 reviews | Active since Aug 2016
23 Sept 2024, 21:50
RSAWEBVDisastrous Wi-Fi provider
RSAMWEB really do render very poor service
They deactivate my newly installed Wi-Fi service after I've effect 1 month upfront payment.
RSAWEB Watsapp chat is not effective and time consuming, inexperienced and *********** staff support pretending to assist you with no positive feedback.
I wouldn't advice anyone to signup to RSAWEB inviting frustration and discomfort in your house or business. Rather opt for comparable service provider.
Disasters WI-FI service provider
From: Jonty Van Der Merwe
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Replies (2)JNVDM
JOHN NICHOLAS VAN DER MERWE's updateReviewer Update
24 Sept 2024, 10:52Very poor service. See my post on "Hello Peter"
I will not advice anyone to signup with RSAWEB, they're the middle man between you and OpenServe. Rather sign up directly with OpenServe.
Here is my bad experience and regret with RSAWEB:
I've singed up with RSAWEB (digital application was send to me, I've completed and upload all required docs). DebiCheck was confirmed and RSAWEB requested me to pay 1 month upfront fee of R420 for the package I desired + once off admin fee. 2 days after installation my Wi-Fi was deactivated till to date.
RSAWEB Watsapp chat app is a joke and time consuming with no positive feedback from their inexperience, *********** support group who attempt as if they want to assist you. You will be directed to log a call. These are the calls I've logged: RSA#*** and RSA#*** and RSA#***. You will wait forever and no one will respond on the calls you have logged.
Please be adviced and informed.
I will not advice anyone to signup with RSAWEB, they're the middle man between you and OpenServe. Rather sign up directly with OpenServe.
Here is my bad experience and regret with RSAWEB:
I've singed up with RSAWEB (digital application was send to me, I've completed and upload all required docs). DebiCheck was confirmed and RSAWEB requested me to pay 1 month upfront fee of R420 for the package I desired + once off admin fee. 2 days after installation my Wi-Fi was deactivated till to date.
RSAWEB Watsapp chat app is a joke and time consuming with no positive feedback from their inexperience, *********** support group who attempt as if they want to assist you. You will be directed to log a call. These are the calls I've logged: RSA#*** and RSA#*** and RSA#***. You will wait forever and no one will respond on the calls you have logged.
Please be adviced and informed.
JNVDM
JOHN NICHOLAS VAN DER MERWE's update24 Sept 2024, 10:52
Reviewer Update
Very poor service. See my post on "Hello Peter"
I will not advice anyone to signup with RSAWEB, they're the middle man between you and OpenServe. Rather sign up directly with OpenServe.
Here is my bad experience and regret with RSAWEB:
I've singed up with RSAWEB (digital application was send to me, I've completed and upload all required docs). DebiCheck was confirmed and RSAWEB requested me to pay 1 month upfront fee of R420 for the package I desired + once off admin fee. 2 days after installation my Wi-Fi was deactivated till to date.
RSAWEB Watsapp chat app is a joke and time consuming with no positive feedback from their inexperience, *********** support group who attempt as if they want to assist you. You will be directed to log a call. These are the calls I've logged: RSA#*** and RSA#*** and RSA#***. You will wait forever and no one will respond on the calls you have logged.
Please be adviced and informed.
I will not advice anyone to signup with RSAWEB, they're the middle man between you and OpenServe. Rather sign up directly with OpenServe.
Here is my bad experience and regret with RSAWEB:
I've singed up with RSAWEB (digital application was send to me, I've completed and upload all required docs). DebiCheck was confirmed and RSAWEB requested me to pay 1 month upfront fee of R420 for the package I desired + once off admin fee. 2 days after installation my Wi-Fi was deactivated till to date.
RSAWEB Watsapp chat app is a joke and time consuming with no positive feedback from their inexperience, *********** support group who attempt as if they want to assist you. You will be directed to log a call. These are the calls I've logged: RSA#*** and RSA#*** and RSA#***. You will wait forever and no one will respond on the calls you have logged.
Please be adviced and informed.
RSAWEB's replyOfficial
25 Sept 2024, 09:46Good day John, we appreciate your feedback and thank you for all the details provided making it easier for us to investigate. This has been flagged accordingly and the relevant parties involved will be in touch with you soon.
RSAWEB's reply25 Sept 2024, 09:46
Official
Good day John, we appreciate your feedback and thank you for all the details provided making it easier for us to investigate. This has been flagged accordingly and the relevant parties involved will be in touch with you soon.