RSAWEB SUCKS. THEY JUST CAN'T DO IT. RUN!!!

Minus 5 stars. My business is failing because of RSAWEB. How can a business with such pathetic, dismal service, be allowed to operate?

On a 500Mbps uncapped line the download speed is a shameful 0.09Mbps. I'm forced to hold on for 25 minutes listening to a recorded voice shamelessly promoting stellar service, before talking to a real person. He spends another 4 minutes trying to verify my account. The he hums and haws and seems clueless about what next to do. So he defaults to the, "Oh, must be openserve. I'll log a call. It could take up to 48 hours" excuse. Then he tries to transfer my call and cuts me off. A big chunk of airtime gone. Exasperated, I send a whatsapp message. No response. OMG! This stupid business would run better if everybody just went home. In the meantime I'm paying R1235 every month (accounts - the only department that actually works) and not getting anywhere near the service I signed up for. Watch the clowns respond to this review with the same generic, impersonal, "we don't give a s**t, we've got your money" BS reply. Muppets!