RSAWEB **** Show Service

Its been 5 days without internet. I called on Sunday and spoke to support consultant and he advised its an IP address issue and he will log a ticket and send it to Octotel to fix the issue. I then made a call today spoke to another consultant mind you the calls are longer than 30 mins. I advised this consultant I am running out of airtime. The call ended and the support consultant did not even bother to call me back as she was busy trying to diagnose this issue again after I have told her this was done by the last consultant who assisted me. Even the instructions she was giving me, you can see she doesn't know what she is doing. I have experience bad service with no solution to my problem at all. Now I need to spend my money yet again and buy airtime to call them and chances are I will go to another consultant and will attempt to do the same nonsense the previous ones did. I'm disgusted by the service given to me let alone the fact that I'm still without internet. I will be cancelling my services with the nonsensical place. Its not the first time I have issues it was first debit order where they deducted two times a month and when I query that they advised they will push it over for next month and it was a reoccurring thing. I still have one payment owed to me by these people