NM
Noelan M

1 reviews | Active since Dec 2013

05 May 2026, 09:23

RSAWeb ******s people into staying with their services

RSA Web is *****s. They advertised services on a month to month but ended up putting me in a 12 month contract to date 05/05/2026 i do not even have a copy of the contract. I am on month 5 with them and wanted to cancel my service but was told there are fees (Almost 2000) because i am cancelling before the 12 months. So i revoked the cancellation and said i will process after month 12 but was told by the consultant that no matter when i cancel there will still be a cancellation fee to pay???? Is this how they ****** people to stay with RSAweb. I will take this further. I AM WARNING PEOPLE STAY FAR AWAY FROM RSAWEB. You will be locked in and cant leave without paying them. I regret ever moving from my previous ISP.

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Replies (1)
RSAWEB
RSAWEB's reply06 May 2026, 08:27
Official
Thank you for your feedback — we’re truly sorry to hear that the experience didn’t meet expectations. This is not the level of service we aim to provide. We are looking into resolving and bettering the overall customer service experience.