RC
Robyn C
1 reviews | Active since Feb 2022
03 Jan 2023, 10:28
RSAWEB = poor customer service
These people know when and how to take your money but cannot respond to a query for almost a month! We signed up with them because we were appealed by the 50% off promo for the first 4 months. Low and behold they went and debited the full amount twice! After the first debit order I called, emailed, texted and all I got was that my query was being referred to their accounts team and I followed up multiple times and their response was the same. P.S. DO NOT sign up with RSAWEB if you expect good or any customer service at all
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Replies (1)RSAWEB's replyOfficial
22 Feb 2023, 11:56Good day, Robyn,
We appreciate you reaching out to us regarding your concerns. We have raised this with the relevant team to make contact with you again, according to your ticket *** and the email confirmation sent to you it has been resolved.
We appreciate you reaching out to us regarding your concerns. We have raised this with the relevant team to make contact with you again, according to your ticket *** and the email confirmation sent to you it has been resolved.
RSAWEB's reply22 Feb 2023, 11:56
Official
Good day, Robyn,
We appreciate you reaching out to us regarding your concerns. We have raised this with the relevant team to make contact with you again, according to your ticket *** and the email confirmation sent to you it has been resolved.
We appreciate you reaching out to us regarding your concerns. We have raised this with the relevant team to make contact with you again, according to your ticket *** and the email confirmation sent to you it has been resolved.
