Rsaweb Poor customer service

Absolutely horrible customer service Tried activating my internet after receiving my activation code. We tried using the easy setup and the website activate.rsaweb.co.za doesn’t work. We contact customer support only chat option is available and the customer support had no clue how to help us. We started with chat 6:30pm and the agent Moshe dragged out the call to 8pm and switched off the chat. I am absolutely livid to have horrible customer service after changing from Mweb to Rsaweb and that my line is active and have no internet. Doing everything that the agent asked and now I’m setting with no internet.