jA
jacques A
1 reviews | Active since Oct 2016
25 Jul 2022, 18:32
RSAWEB pathetic service again
I gave one calendar month notice to RSAWEB to end their services as an ISP. So I was entitled to the last month of internet as I have already paid for the month. RSAWEB collected their router before the end of the contract. How am I supposed to use the internet if they have collected their router. RSAWEB have ended this contract prematurely. I never asked for you to collect the router. I want you to release the line to my new ISP and credit my account for the days I am unable to use your internet. RSAWEB are not responding to any of my requests. You are the worst ISP ever.
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Replies (1)RSAWEB's replyOfficial
30 Jul 2022, 15:40We appreciate your feedback and thank you for all the details provided making it easier for us to investigate. This has been flagged accordingly and the relevant parties involved will be in touch with you soon.
RSAWEB's reply30 Jul 2022, 15:40
Official
We appreciate your feedback and thank you for all the details provided making it easier for us to investigate. This has been flagged accordingly and the relevant parties involved will be in touch with you soon.
