1 reviews | Active since Dec 2022
RSAWEB Not Honest & Not Reliable (Do Not Use There Services At All)
RSAWEB does not word and explain there contract status in terms of there month to month Fibre options.
RSAWEB does not offer a month to month as the correct terminology is Annual Commit and billed Monthly with a Cancellation fee if the service is cancelled within the 12 month contract period.
I brought this to light and explained that upon the request i requested specially a Month to Month service as i knew i would be moving in the near future. I brought this to light and even offered to pay 50% of the cancellation to be honor RSAWEB's contract which was not correctly disclosed at all. And they denied that as well.
Guys be very careful with RSAWEB. MWEB i know for a fact has Month To Month offerings for up to 50/50MBPS links. I would not recommend RSAWEB in general.
If there are any attorneys that would like to take action and would like more information please contact me.
Take Care Everyone :)
I must say I expected more of a response.
When a customer calls in for a Fibre service and states he only wants and requires a month to month service and is assured that is what he is getting. Only to find out upon cancellation that it’s in fact not a month to month contract yet a yearly commit, billed monthly contract. That is any terms is not a month to month and was not stipulated at all.
Very poor service and sadly enough seems like they simply not bothered.
I must say I expected more of a response.
When a customer calls in for a Fibre service and states he only wants and requires a month to month service and is assured that is what he is getting. Only to find out upon cancellation that it’s in fact not a month to month contract yet a yearly commit, billed monthly contract. That is any terms is not a month to month and was not stipulated at all.
Very poor service and sadly enough seems like they simply not bothered.