RSAWEB - Non existent customer service & *********** projects team

I am being billed for the last +2months for a line they have incorrectly activated, by their own admission they activated the wrong line.

We are all human but their efforts to rectify are ridiculous.

1. you can never get through to the call centre (you just listen to the music) 2. the projects team never ever calls back 3. they do nothing to put any effort into fixing their own problems 4. the projects team closes or transfers the tickets without investigating the problem

Dont ever use this company - the customer service is non-existent