RSAWEB needs to clean their house

I have been having problems wih RSAWeb since signing up with them. Initially I signed up over the festive period where they had a special of the first 3 months 50%. Then when the first deduction came it was at full price. I had to fight to get the correct credits done. Also they worked out the pro rata amount incorectly so that also had to be credite. Then the first router they sent me was for a slower speed than what I requested, so they had to come and collect it and send me the correct router. They sent the correct router TWICE to cape town and not Pretoria where I live. Then eventually on the thir try they came personally to bring it to me and install it. Then they wanted to charcge me for that. Then after another fight they credited the amount and made my start date the date from the date when the new Router was installed. The First amount for the full fee of R1095 plus the incorect pro rata rate whent off my account. Then there was enough funds in my account on February and March for the 50% of the total bill, however they twice deducted the full amount so the debit orders did not go through. Then I made a manual payment of the full amount outstanding and my account shows a R0 balance. Then I get a message stating that my account will be deleted due to non payment. I contacted them and asked them what is going on with this message and I was told to ignore the message as I have a R0 ballance. Then now this Sunday morning my account got deleted. When I tried to contact them I was told to wait till Monday to talk to the accounts department. Eventually getting to speak to them today I was told my account was deleted due to non payment and that I must pay R575 to reinstate my account. Then I told them but I did pay on the 13th of March the full outstanding amount. She then asked me to send her the proof of payment and I sent them my bank statement showing the payment. I also asked her that if I did not pay then how come I have a R0 balance. Then without even an appology she just tells me that they will reinstate my service within 48 to 72 hours. But when they whant your money they want it within 0 hours!!! The service I am getting from them is totaly useless. I also had another question that I asked the operator and she then did not even answer me she just disconected the chat. I am realy dissaointed in their service, and how they treet their customers. I asked about canceling and was told that there is a cancellation fee and that I am in a contract until 1 Jan 2024. No where during the signup did I see this. I got a message from openserve that they will increase our lines free of charge from 1 April 2023 and I asked if RSAWEB will upgrade my line speed free of charge also and then they disconect the chat. They do not want to give us a straight answer. Looking for a straight answer still from them even whilst I am still disconnected.