RSAWEB is worse than TELKOM

Worst Service Provider. Imagine signing up with this company and I should have seen it as a sign. Since day 1 they could not find my account details. The best service I got was from a guy name Henry who I had to coach through the process as the rest of the company is clueless. Fast forward to today, I had been complaining to the since 6 months ago that their upgrading of my line from 100mb to 200mb line speed is not hit the advertised speeds. I sent screen shots, when onto the chats and asked to confirm the same thing and ever time it was the same response it is on 200mb. So why does the SPEEDTEST.NET keep saying I am running on less than that. I hit 80mb with the LAN cable plugged in, my modem has a capability of Tenda 802.11 - ac1200 is capable of doing 300mb and they tell me 6 months down the line it is the modem. This company gives **** service, today they sent me an email saying I owe them R2091, trying to ****** extra money from me for the month and what I assume is for the previous month. I refused to pay this month because no - one was willing to make an effort or refused to come back to me at all. Every other month they had an issues with changing my banking details so they could debit. I was told it was changed and up to now I still get messaged about my account not being paid, the admin of this company is poor and the service is bad. RSAWEB is becoming jst as bad as TELKOM because they want to make maximum profit and with a few staff. Some people are not fooled, every time you call them there are long waiting times and the same old covid voice message advert keeps playing informing clients it might take a while. ******* service. I had faith in OCTOTEL but the fact that between them and RSAWEB they can't find an issue which is being mentioned to them is atrocious and ********.