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Reinette R
1 reviews | Active since Dec 2025
15 May 2026, 21:58
RSAWEB is frustrating to say the least
Terrible customer service. I've been trying for more than a week to, first, get a ticket located to me for the service I need. It is endless emails and processes to just get my WiFi moved to my new address. The process is time consuming and very frustrating.
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RSAWEB's replyOfficial
16 May 2026, 18:01Hi there, thank you for your feedback. We’re truly sorry to hear that the experience didn’t meet expectations. This is not the level of service we aim to provide. We are looking into improving the overall customer service experience. Kindly send us a direct message via WhatsApp chat so we can assist with your query.
RSAWEB's reply16 May 2026, 18:01
Official
Hi there, thank you for your feedback. We’re truly sorry to hear that the experience didn’t meet expectations. This is not the level of service we aim to provide. We are looking into improving the overall customer service experience. Kindly send us a direct message via WhatsApp chat so we can assist with your query.