RSAWEB ***********, *****, *******.

No Fibre for two weeks. I have emailed RSAWEB on a daily basis asking what the issue is, only to find out that Vumatel was not notified of our fault. The lies Kay-lynn told that our area has been down for two week. Contacted Vumatel, they were not aware of any fault in our area and only to find out from Vumatel that RSAWEB never logged a faulty ticket. We work from home often communicating internationally, so it is very important for us to have internet. We can't cancel because there are cancelation pentalies. So no fibre, but can't cancel either. Shocking to say the least. They should NOT be allowed to hold people into contracts like this. NO service NO pay.