DP
Dean P
1 reviews | Active since Oct 2025
06 Jan 2026, 13:20
RSAWeb hasn't got back to me Tuesday 6th January 2026
NO RESPONSE From RSAWeb Concerning My Technical Support Ticket.
I Made a Ticket with RSAWeb on WhatsApp Concerning Port Forwarding & Remotely accessing My Fibre Router Over The INTERNET. Trying To Contact RSAWeb on WhatsApp is NOT Possible they too busy to attend to me
PLEASE Dont MAKE ME Angry And Rash you like i did to Vodacom.
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RSAWEB's replyOfficial
06 Jan 2026, 14:00Hi Dean. Thank you for your feedback. We’re truly sorry to hear that the experience didn’t meet expectations. This is not the level of service we aim to provide. We are looking into resolving and improving the overall customer service experience. This matter will be looked into and forwarded to the relevant team. Kindly send us a direct message via our WhatsApp chat/Live chat/FB/Twitter along with the contact details linked to your service so we may look into your query.
RSAWEB's reply06 Jan 2026, 14:00
Official
Hi Dean. Thank you for your feedback. We’re truly sorry to hear that the experience didn’t meet expectations. This is not the level of service we aim to provide. We are looking into resolving and improving the overall customer service experience. This matter will be looked into and forwarded to the relevant team. Kindly send us a direct message via our WhatsApp chat/Live chat/FB/Twitter along with the contact details linked to your service so we may look into your query.