RSAWEB FEELS LIKE A ****!

We commenced service with RSAWEB on the 28 of September 2025, charged prorata for the last TWO days of September. And the first month of october at the two month discounted rate. When receiving our invoice for November (our second month) we have been charged FULL PRICE and not the discounted rate as per advert for two month. Upon inquiry we haven been informed that SEPTEMBER was our first month (yes the 2 days) and so NOVEMBER is our 3rd Month. AT NO POINT DID A SALE CONSULTANT inform us the two days would actually in up costing us R245 due to how RSAWEB is treating us! Does this sound fair or right in any way? Love to hear your opinion. If they do not correct this we will be moving ISP's as this is disgraceful and will not be tolerated.