GM
Graham M

1 reviews | Active since Nov 2014

13 Jul 2023, 11:09

RSAWeb doubles monthly payment and wants to penalize customers for their issue.

Worst IPS hands down, they ran a black friday promotion and there was no clause of limited time period, all of a sudden an increase comes along with double the price per month. When queried, all of a sudden they come with another amount they want to charge as backpay because they had a technical error, offering to deduct 2 payments, backpay and a 2x monthly increase. The call center is also super unhelpful, was on hold for 15min to speak to someone, then they were going to put me through to a supervisor, which I was on hold for another 15m until they cut my line, 30m wasted! Stay away from RSA Web.

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