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Siphokazi N
1 reviews | Active since Jan 2018
09 Sept 2026, 08:32
RSAWEB BIGGEST ****MERS, I WANT MY MONEY
BIGGEST FIBRE **** I subscribed for Fibre early in August. They confirm that my area was covered. I payed the subscription and connection fees. Later I was told that my area is not covered all of a sudden. Which they took over 2weeks. Now to my surprise they deducted the premium of over 800 for a service that is non existent. I wrote to them wanting my money back. WHY TAKE MONEY FOR A SERVICE THAT YOU DID NOT PROVIDE. They ignored my EMAIL. FROM Siphokazi NombAnde, ***
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RSAWEB's replyOfficial
09 Sept 2026, 09:13Good day, thank you for your feedback — we’re truly sorry to hear that the experience didn’t meet expectations. This is not the level of service we aim to provide. We are looking into resolving and bettering the overall customer service experience, this matter will be looked into and forwarded to the relevant team.
RSAWEB's reply09 Sept 2026, 09:13
Official
Good day, thank you for your feedback — we’re truly sorry to hear that the experience didn’t meet expectations. This is not the level of service we aim to provide. We are looking into resolving and bettering the overall customer service experience, this matter will be looked into and forwarded to the relevant team.