1 reviews | Active since Jun 2017

30 Jul 2025, 18:04

RSAWEB ****.

After ordering Fiber to home from RASWEB and verifying availability, I as sent a "free to use" router. The Fiber installers came to my house and said they needed to plant a pole in my neighbors yard. He obviously was not keen on having a pole in his garden. I then cancelled the order and arranged for a RSAWEB to collect the router the next day via courier. The courier never came. A week passed by and then I get an email from RSAWEB demanding I return the router to their offices in JHB or buy the router from them. That's insane! I never got any service of RSAWEB through no fault of my own, and now I have to return or purchase the router because THEY could not provide the service I signed up for without digging up my neighbors yard! It's ******ion, I now need to pay for a router I don't need and never wanted, or drive to JHB to return it. What a ****!

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