RSAWEB

1. On "application" for LTE package in Febr 2021 I had to pay R495 in advance. I received my rooter 8 March and suffer to find someone @ RSAWeb to assist me with connection. At the end I had to pay someone from outside to assist. "First account" I was billed pro rata for March and on enquiry regarding R495 paid with application I was told by their sales this is how RSAWEB operate. I Told them it is ********l and then they credit the pro rata and took the R495 as a payment for 3 weeks in March instead of charging me pro rata for March which would have left me in credit for next account. They prefer to ignote your correspondance as it suits them. 2. I cancelled my LTE month to month in May for end of June as per agreement. Since 2nd of June my LTE is disconnected, of which they already debited R495 out of my bank account for June? After many R100's of airtime spend to their call senter, as they dont respond on my emails accept giving me a ticket number and state "if its urgent give us a call" statement, Iam still without LTE. After requesting from the 2nd day of June @ their technical centre if I was not disconnected as no simcard number shows on my system , I was asured it was not the case. T3calls a day since 2nd of June, and on 7th of June it was discovered that my LTE was disconnected since 2nd of June? Therefore RSAWEB was playing me all along and taking my money once more. A pensioner? What a disgrace RSAWEB you are. And today 8th of June still NOT connected or a call from RSAWEB to find out if I am happy and connected?