RSAWEB, Afrihhost or level-7 is a better option

Shockingly horrible service, I have signed up as a new client and indicated that I do have an existing fibre line in the house. They told me it would take 5 business days to reconnect/activate the fibre. 3 Weeks later it is not activated and I have not received my router, I have followed up constantly with no real progress. This is pathetic, really regretting signing up with them