RSA WEB = worst service I have ever experienced

I am actually at a loss for words the bad service I have been receiving from RSAWEB. It just continues to disappoint me. I have spent so much money on airtime trying to get a hold of RSAWEB, time and time again. I have spent hours on the phone trying to sort out issues that are not my fault. RSAWEB blocked my tv from my wifi, I didnt even know that was possible. For 2 weeks now I am unable to use my tv because RSAWEB decided to block the port.

When phoning the support team, you wait roughly 30 minutes to talk to someone, and they then don't know what to do so they put you on hold just to drop the phone in your ear. You then get a email from them saying they lost you but they will not be phoning you back, you have to phone again because you are not priority to them. Literally what the email says. They prioritise in coming calls. (which they don't, because I was an incoming call).

I am just so sick of having to phone RSAWEB, week after week, problem after problem.

if I can give any advice to anyone, find another service provider, RSAWEB is not worth it. PROMISE.

I still can't use my tv, and RSAWEB will not phone me back. So I dont know what to do.