1 reviews | Active since Jul 2016
RSA Web prefers new clients to looking after existing ones!
No real problems with the service (signal disconnects occasionally but they are quick to sort this out remotely when I open a ticket on the app), but as a long standing customer I am not sure why I am being penalised with a price increase, and a new customer (who they supply with free installation and a new router..) will be charged R126.00 a month less than I am going to be paying from April! The fact that so far they have sent 6 identical emails (even after I got hold of the chat line to ask them to please stop, the emails keep coming) to tell me of the price increase, just rubs salt into the wound! I would happily extend my contract to get the "new client" pricing, and they wouldn't have the costs of installation or a new router to factor in!
