AS
Abigail S
1 reviews | Active since Jul 2025
06 Jan 2026, 15:30
Rsa web poor service
The service i received was extremely bad, I have been trying to arrange a payment extension since last week to prevent my service from being suspended but everytime I go on to the whatsapp chat, I get an automated reply stating their business hours. I have called as well. Today my service is suspended and I need my service as I work from home.
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RSAWEB's replyOfficial
06 Jan 2026, 16:11Hi Abigail. Thank you for your feedback. We’re truly sorry to hear that the experience didn’t meet expectations. This is not the level of service we aim to provide. We are looking into resolving and improving the overall customer service experience. This matter will be looked into and forwarded to the relevant team. Kindly send us a direct message via our Live chat/FB/Twitter along with the contact details linked to your service so we may assist with your request.
RSAWEB's reply06 Jan 2026, 16:11
Official
Hi Abigail. Thank you for your feedback. We’re truly sorry to hear that the experience didn’t meet expectations. This is not the level of service we aim to provide. We are looking into resolving and improving the overall customer service experience. This matter will be looked into and forwarded to the relevant team. Kindly send us a direct message via our Live chat/FB/Twitter along with the contact details linked to your service so we may assist with your request.