EF
Eva F
1 reviews | Active since Aug 2020
02 May 2023, 08:31
Rather look for a different service provider
Even though you pay your account, don't think the accounts department will actually get it right. You'll randomly get cut off with service cancellation and leave you with no Internet when your kids need it for schooling. *********** is an understatement.
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RSAWEB's replyOfficial
15 Jun 2023, 09:01We appreciate your feedback and thank you for all the details provided making it easier for us to investigate. This has been flagged accordingly with the relevant parties involved and we will use this feedback to better our customer experience going forward. We would like to once again extend an apology for the service experienced at the time. We are happy that your matter was resolved and wish you better journey going forward.
RSAWEB's reply15 Jun 2023, 09:01
Official
We appreciate your feedback and thank you for all the details provided making it easier for us to investigate. This has been flagged accordingly with the relevant parties involved and we will use this feedback to better our customer experience going forward. We would like to once again extend an apology for the service experienced at the time. We are happy that your matter was resolved and wish you better journey going forward.