JS
J S
1 reviews | Active since Jul 2014
30 May 2023, 16:39
POOR SERVICE, NO CUSTOMER SERVICE, NOBODY CARES
I have been receiving e-mails and messages that my service is going to be suspended. Called and spoken to at least 4 different people who all tell me that it's a mistake on their side and it will be sorted out. I THEN STILL GET MESSAGES THAT MY SERVICE WILL BE SUSPENDED and nobody ever comes back to me.
IF MY SERVICE IS CANCELLED IT WILL IMPACT FINANCIALLY ME AS I WORK FROM HOME, IF THAT HAPPENS I WILL BE GOING TO AN ATTORNEY.
SOMEONE NEEDS TO SORT THIS OUT
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RSAWEB's replyOfficial
19 Jul 2023, 16:08We appreciate your feedback and thank you for all the details provided making it easier for us to investigate. This has been flagged accordingly with the relevant parties involved and we will use this feedback to better our customer experience going forward.
RSAWEB's reply19 Jul 2023, 16:08
Official
We appreciate your feedback and thank you for all the details provided making it easier for us to investigate. This has been flagged accordingly with the relevant parties involved and we will use this feedback to better our customer experience going forward.