Poor service from Rsaweb

A call was logged after experiencing drops on my line more than two weeks back. Rsaweb was unable to resolve the problem during this time.

I cannot continue with and pay for a service that is faulty and asked for an immediate cancellation of my account on the basis that Rsaweb is unable to resolve the problem on the line.

How can Rsaweb want me to go another month with their broken service.

I spoke to numerous consultants and they've misled me in saying they will proceed with the immediate cancellation but after pushing for an email they go back to saying one month notice is needed. I've been **** to by these representatives. Representatives also gets rude when I'm asking for feedback. I was never rude to anyone, only persistent. Please work on your attitudes! It is not me who is at fault!

Please cancel my account immediately! I cannot pay for a broken service.