CC
Charné Clarke
1 reviews | Active since Jan 2023
09 Mar 2023, 20:21
POOR SERVICE
I will definitely not recommend this company to anyone. I have been having internet connection problems since receiving the wifi router about 3 days ago and they are of no help. They helped me sign into rsaweb to do a system check and it shows there is no IP address. They blame Octotel and Ocototel confirmed the issue is not with then but with rsaweb. We will definitely be switching from rsaweb to a cellular network provider rather.
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RSAWEB's replyOfficial
23 May 2023, 16:38We appreciate your feedback and thank you for all the details provided making it easier for us to investigate. This has been flagged accordingly with the relevant parties involved and we will use this feedback to better our customer experience going forward.
RSAWEB's reply23 May 2023, 16:38
Official
We appreciate your feedback and thank you for all the details provided making it easier for us to investigate. This has been flagged accordingly with the relevant parties involved and we will use this feedback to better our customer experience going forward.